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Data Laws and GDPR
This policy explains how Board at Home will use your data in accordance with the above laws.
The data we collect from you:
Email address – so we can email your order confirmations, delivery delays, offers etc.
Billing & Delivery address
Telephone number or mobile number – we will only call if we have a delivery problem or to talk to you about your order
Credit card details – we only ask for these when you place an order and do not retain the details
Your marketing contact preferences (mailing preferences)
How the data is collected:
How is your data used?
Board at Home collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
We use Stripe and PayPal to process payments. When you provide your credit/debit card details we do not have sight of or store any credit/debit card details ourselves, as they are processed securely by the payment services.
How do we store your data?
Your data is collected through Wix.com and stored with Wix.com, providing SSL security and encryption of data to comply with Data Protection laws. We use password protection for account holders and do not store any credit/debit card information ourselves.
You will only receive communications from us if you have entered into a contract with us by ordering from our website, unless you choose to sign up to our newsletter. In this case, Wix.com will retain your email address and name until such time that you choose to unsubscribe from these emails.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Board at Home from contacting you for marketing purposes.
What are your Data Protection rights?
Board at Home would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Board at Home for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Board at Home correct any information you believe is inaccurate. You also have the right to request Board at Home to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Board at Home erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Board at Home restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Board at Home’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Board at Home transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
Functionality cookies to keep you signed in upon request.
Understanding how you use our website.
You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy Policies of other websites
Changes to our policy
How to contact us:
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Board at Home has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, details of which can be found here: https://ico.org.uk/global/contact-us/
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